May
15
Off-campus help
May 15, 2013 | Leave a Comment
Ever have problems accessing material off campus? Of course you do – it’s one of the most common questions we get! Click on the Off-campus Troubleshooting link on the Law Guide for information and help with the sort of problems you might experience when working from home. By the way, if there’s anything not covered, [...]
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Dec
4
Problems with Westlaw – now fixed!
December 4, 2012 | Leave a Comment
Update: The Westlaw site seems to be available again. Please let us know ASAP should you have problems with access. We’re getting reports that you are having access problems with Westlaw. I’m experiencing the same myself. It may be part of an ongoign Athens issue which is affecting other institutions as well. It is possible [...]
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Nov
16
Off-campus login problems
November 16, 2012 | Leave a Comment
As you know, when you login via Portal or Blackboard, you should be automatically authenticated for access to databases and electronic journals, and should not have to enter any additional login details to access them. If you are OFF-CAMPUS, you may experience additional login prompts. Don’t try to put your “B” number and password into [...]
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Oct
7
Hein off-campus problem now solved
October 7, 2011 | Leave a Comment
There’s no longer any need to add a separate off-campus username and password for HeinOnline. The problem has been fixed. However, please tell us if you have any difficulties accessing material off-campus: it isn’t necessarily anything you’re doing wrong. The sooner we know about a problem – the sooner we can fix it.
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Oct
6
HeinOnline – off campus problem
October 6, 2011 | Leave a Comment
Apologies – we currently have a problem accessing the HeinOnline database through the normal route, when off-campus. However we have managed to find a ‘work around’ while waiting for the permanent solution. A temporary additional username and password is provided when you click on the HeinOnline link on the A-Z list of Databases on the [...]